Located at 1815 Brice Rd, Reynoldsburg, Donatos Pizza stands out as a beloved local pizza restaurant. Customers rave about the exceptional service, particularly praising team members like Rielle, whose friendly and professional demeanor resonates through the reviews. After a mixed experience with a wrong order, Rielle's commendable attitude highlighted the importance of great customer service, turning what could have been a negative encounter into a positive one. While the small dine-in area and the longing for a remodel have been points of contention, patrons still enjoy the delicious offerings. From the classic pepperoni to the well-received cauliflower crust pizza—which rivals traditional crusts—Donatos caters to diverse tastes. Customers like Lisa and Dawn have particularly noted their satisfaction with the quality of the pizza, including the much-loved cinnamon sticks, which have returned to their original, decadent form. Overall, Donatos Pizza Reynoldsburg blends great food, friendly service, and a cozy atmosphere, making it a worthwhile stop for both dine-in and takeout. It's a pizza place that keeps its patrons coming back for more!
Amenities and More
Service options
Delivery
Takeaway
Dine-in
Highlights
Fast service
Popular for
Lunch
Dinner
Solo dining
Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Offerings
Alcohol
Beer
Cocktails
Comfort food
Late-night food
Organic dishes
Private dining room
Quick bite
Salad bar
Small plates
Vegetarian options
Dining options
Lunch
Dinner
Catering
Counter service
Dessert
Seating
Amenities
Toilet
Wi-Fi
Wi-Fi
Atmosphere
Casual
Crowd
Family friendly
Groups
Tourists
Planning
Accepts reservations
Payments
Credit cards
Debit cards
Credit cards
Children
Good for kids
High chairs
Parking
Free of charge street parking
Free parking lot
Parking
Photos
Reviews For Donatos Pizza Reynoldsburg
Sondra Milby
May 25,2025
The manager was great helping me on phone, We got pizza at time he said. Great experience.
Big Boi0922
May 25,2025
Foods Great the young women working the counter very kind as well. I think it's time for this location to be remodeled it's so small for dine in. It's also been the same since Y2K... overall 3.9 out 5
Robyn Golden
May 3,2025
Hi, The only reason it will be getting a five rated because Rielle because she was professional, friendly, respectful, and provided great customer service. After a horrible experience yesterday after ordering one cheese pizza and a salad. I will be reporting the Gm tomorrow sometime because when I informed him of the situation of getting pork in my salad after I requested it to be moved it wasn’t when received. And I was informed “ It will be refunded, and ended the call immediately. The tone of his voice appeared irritated, and angry. No professionalism was given or empathy for the long wait for the wrong salad. Nor Did he give a name but the customer service number gives you an option to speak to a Manager. So I assume it allowed me to speak to a manager from Brice because I contacted the Brice location. Again I will be reporting the man who shown me rude behavior over the phone. But the Manager Reille was super friendly and nice . And she shouldn’t have to apologize for another co-workers mistake.
Dawn Fines
Apr 22,2025
This is an update to my previous review. I love everything but have had trouble with the cinnamon sticks! Mostly I was getting sometimes burnt sticks with icing only. None of all the yummy cinnamon goodies they used when they first introduced this product. Well...I just ordered them again and THEY FOUND THE CINNAMON!!!! Ooooo! They are just like the original ones!!! Soft and cinnamony! Really decadent!!! Yay! Thank you Donatos!
Lisa Zuress
Apr 3,2025
Ordered their Cauliflower Crust pizza with pepperoni, mushrooms and onions. It was the best Cauliflower Crust pizza and ranked up there with a regular crust pizza. My husband ordered the same but added sausage. He thought the same as I did. Kudos go out to Donatos and whomever made our pizzas!
David Edward
Mar 17,2025
Manager, Avanti, went above and beyond to fix issue I had with my online order. For what he did, I am going to keep ordering from Donatos, thanks.
Don
Mar 12,2025
Good homey vibe to the store very clean and open food was amazing and the service was fast and helpful
Johnnie Faye (MsTechnologyNoLimits)
Mar 7,2025
Great food, service, and customer service with a greeting & smiles. Love their chicken harvest salad. This salad ingredients are always fresh, the honey roasted pecans provide just the right amount of sweetness to compliment the salad and all the ingredients, the fresh blue cheese crumbles provide a burst of favor and the real chicken breast so moist you can slice with a fork and seasoned to perfection. Overall I been ordering and eating the Chicken Harvest Salads for years now but only at the Brice Rd. & Livingston Ave location. Great for lunch and dinner if you are a salad girl such as I. Great salad for a great price and the portion are more than enough.
Reviews For Donatos Pizza Reynoldsburg